If you watch or burn DVD's on a laptop or PC you may have found that you can no longer do those things after the Windows 10 upgrade. This is because Microsoft is greedy and removed DVD support with the upgrade, but offered a bug filled DVD player app at extra charge. I am the person beset with this issue, but with some nuance. I'll detail what I have already tried later, but here is my issue:

MSI (Micro-Star International) put a TSSTCorp (Toshiba) drive in the model laptop I own. The drive was also designed for their line of Toshiba Satellite laptops. MSI only has the Windows 8 drivers on their site, and I can't find a TSSTcorp driver that is not dedicated to the Toshiba laptop (those won't work). I don't know if this is related as the drive still recognizes software and store bought CDs.

I read that since MS removed DVD support from their OS, I could use VLC Player https://www.videolan.org/ With VLC, I tell it to load DVD from the drive, but it can't see it and says "Please insert disc". Bottom line is I want to be able to write to disk or watch discs on the laptop. I don't know if a different app or workaround would make the drive stop selectively treating certain media like a red headed stepchild.

Here's what I have already done:

Contacted MSI Support -"Ship it to us and we'll charge you accordingly." Their customer svc is atrocious.
Contacted TSSTcorp -No response
Microsoft Support -LMAO "Buy our buggy software"

Removed upper and lower filters on the drive in the registry
Deleted from Device Mgr. both the CD Rom and the Standard SATA ACHI Controller
sfc/ scannow

Getting ready to run the cmd DISM Check/Scan/Restore health but I think it will be time consuming and fruitless.

After this long spiel, got any ideas, suggestions, sure-fire solutions? Hope so. TIA